Shipping policy
Shipping
USA Orders & Tariffs:
We make all of our Tusks,Horns, Minis and Toys in Canada. While the trade situation evolves please note that the de minimis threshold for items imported to the United States is $800 meaning all items purchased from Orc.Style should fall under that threshold.
Estimated Times:
(Print On Demand Products)
We use Print On Demand services for all of our apparel (not including hoods and other accessories). As each order is a custom print please allow time for your order to be completed. Here are our estimated shipping delivery times:
- USA: 8-17 Days fulfillment + 5-8 business days for shipping * Note we have noticed up to 1 week delays at the border for some US shipments since the new tariffs have been implemented.
- Canada 8-10 Days fulfillment + 6-12 business days for shipping
- World: 8-10 Days fulfillment +15-25 business days for shipping
Your order will be sent out on average within 8-10 days of ordering.
Adult Toys and Tusks
We use Canada Post for shipping. Tracking information may not be provided for each order depending on the shipping type selected. When orders contain apparel/accessories and a toy/tusks there will be two separate shipping charges as both sets of items are coming from different facilities. All adult toys are shipped in discrete packaging and labeled as Action Figures/Collectibles in customs documents. Tusks are shipped in branded packaging and listed as Sculptures in customs documents. Orc.Style is not responsible for any customs charges associated with importing one of our items.
Tracked Packages
- USA: 1-3 Days fulfillment + 5-10 business days for shipping
- Canada 1-3 Days fulfillment + 5-10 business days for shipping
- World: 1-3 Days fulfillment +10-20 business days for shipping
Untracked Packages
- USA: 1-3 Days fulfillment + 10-20 business days for shipping
- Canada 1-3 Days fulfillment + 5-10 business days for shipping
- World: 1-3 Days fulfillment + 4 weeks - 6 weeks days for shipping
International Shipping:
Please allow up to 3 weeks additional time for untracked international orders. International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Order Never Arrived:
If your order didn't end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at here making sure you quote your order number. We'll see what can be done.